| Our Answers to Your Frequently Asked Questions. |
| General How to pay Order cancellation Shipping & Delivery Installation |
| General |
| FridgeSolutions.com What are FridgeSolutions.com hours of operation? Where is the equipment made? What is the right equipment for me? Dimensions & installation requirements? Product warranties
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| How to pay |
| How can I pay for the equipment? How do I use PayPal to send a payment? What is the Paypal system? Is leasing available?
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Order Cancellation
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| Shipping & Delivery |
| Are shipping charges included in the price of the equipment?
Dropship Local Delivery How do I get my equipment off the truck? How will I know when my equipment is arriving so I can make arrangements to unload it?
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| Installation |
| Is installation included in the price of the equipment?
Is electrical hard wiring included in an installation?
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| General |
FRIDGESolutions"FRIDGEsolutions.com" offers Sliding Glass Door & Swing Glass Door Commercial Refrigerators, Swing Glass Door Commercial Refrigerated Freezers & Bagged Ice Merchandisers, and Under Counter Commercial Refrigerated Coolers & Freezers. We have a complete line of Deli, Dairy, Produce, Meat, Sandwich, Frozen Food, and Ice Cream Refrigerated Merchandisers as well as Hot and Dry Cases. Most Commercial Refrigerators can be Self Contained or Remotely Refrigerated. Whether you're looking for Commercial Refrigeration for your CONVENIENCE Store, VARIETY Store, BOUTIQUE, HEALTH CARE FACILITY, HOSPITAL, NURSING Home, MUNICIPALITY, SUPERMARKET, GROCERY Store, COMMERCIAL BUILDING or ARMED SERVICES, we have the equipment.
What are FRIDGESolutions hours of operation?Our sales department is open Monday thru Friday 8:30 a.m. to 6:00 p.m and Saturday 9:00 a.m. to 3:00 pm Eastern standard time. We do our best to service you in any way possible so after hours, our lines are transferred to the cell phone of our sales people. Don't be shy, call us when you need us. If you get our voice mail, leave a message and a sales person will get back to you promptly.
Where is the equipment made?Our products are predominantly American made. However, we also bring in high quality product from Germany, Japan and Italy to give you the choices you need to make the best decision.
What is the right equipment for me?This is always a burning question for anyone making a capital expenditure. This is precisely why we offer so many different lines of product and so many different products. We realize that our customers and their needs are not all the same. We don't try to sell you what we have or what we manufacture, we try to assist you in acquiring what you need.
Dimensions & installation requirements?The general dimensions are listed with most, if not all, of our equipment on the web site. If for some reason you run across a piece of equipment that does not have dimensions and/or specifications listed, please let us know and we will do our best to get you what you need promptly. We find that it is sometimes not helpful to provide customers with installation manuals before we talk to them because generally, a person wants the instructions prior to purchase because they have circumstances that require special needs. Our experience can help you with your special needs and help you spot potential problems before you make your final decision. Call and talk to us and we will provide you with the installation manuals you require.
Product warrantiesVary according to manufacturer. Please view our Terms and Conditions page.
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| How to pay |
How can I pay for the equipment?FRIDGESolutions accepts Visa, MasterCard, American Express, Discover, and personal or company checks over the phone. You can also use PayPal if you are looking for a 3rd party secure way of making purchases. All prices are in U.S. dollars. If paying by credit card and your purchase is in excess of $1,000.00, our sales staff will either fax or Priority Mail (with a return Priority Mail pre-paid envelope) your credit card receipt. Your order will be processed when your credit card receipt is signed and returned.Please use PayPal@fridgeSOLUTIONS.com to pay us via PayPal How do I use PayPal to send a payment?Please follow the link to PayPal's original answer.Please use PayPal@fridgeSOLUTIONS.com to pay us via PayPal .
What is PayPal system?PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. For example, PayPal payments are widely used in E-Bay system. It is free to open and send money using a PayPal account. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information, like your credit card or bank account number. This way, you don't have to worry about paying people you don't know. After you have signed up for a PayPal account, all you need to do is add your credit or debit card to your account, go to the "Send Money" tab, and enter the email address of the person to whom you are sending the payment, as well as the amount of the payment. You can also use your PayPal balance or your checking account to fund your payment.More information: PayPal(r) Help Center
Is leasing available?Yes, simply fill out our lease application, Please fill out the application completely and mail or fax it to us. Our lease manager will start the application process and call you within two hours to two business days with the results of your lease application. Please contact us if you have more questions.
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| Order Cancellation |
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Once an order is placed, it is subject to non-cancellation. If you have any questions, please call to speak with one of our representatives
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| Shipping & Delivery |
Are shipping charges included in the price of the equipment?Some products are listed with a delivered price and other products are simply listed with a selling price. If a product has a delivered price listed, there are no additional freight charges. Products that are listed with selling prices only are listed that way because we can actually save you money in freight charges with multiple item purchases, etc. Customer is responsible for unloading equipment from truck. (change of shipping address after product has shipped will result in additional charge by freight company which customer will be responsible for).
Drop shipDepending on your location we may drop ship items from the perspective manufacturers we do business with. This usually works out better for you because we are able to get the product to you faster.
Local DeliveryIn some cases (within a hundred mile radius) we may use our trucks to deliver your product. If that is the case you can take advantage of our courteous drop off and placement service at no extra charge.
How do I get my equipment off the truck?Large equipment may require a fork lift, cherry picker or roll back truck.
How will I know when my equipment is arriving so I can make arrangements to unload it?Your sales representative will call you two or three days after your equipment ships with shipping information, including all respective tracking numbers, so you can make your unloading arrangements.
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| Installation |
Is installation included in the price of the equipment?No, but most of our customers find it fairly easy to install their equipment themselves. (Installing the equipment yourself does not void the warranty).
Is electrical hard wiring included in an installation?No, electrical codes vary from place to place so no electrical work is included in any installation. Please contact a local electrical contractor.
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Selling refrigeration equipment?
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Rent entire site or per product categories.
Have YOUR phone here!
Rent entire site or per product categories.
A complete line of refrigeration equipment to meet YOUR needs!